UserVoice starts at $12,000/year, minimum, and requires a sales demo just to get access. It doesn't even include public roadmaps. Rekorso is free to start, live in minutes, and includes everything UserVoice charges enterprise fees for.
UserVoice's cheapest plan is $999/month -> $12,000/year. That's more than most startups spend on their entire SaaS stack. And at that price, there's no public roadmap, no self-serve access, and you'll spend the first 4–6 weeks just getting set up.
UserVoice does not offer a public roadmap feature on any plan tier. If you want to show customers what's coming, one of the highest-trust things a SaaS company can do, you need a completely separate tool.
G2 and Capterra reviewers consistently flag UserVoice's dated UI, slow loading times, and features discontinued without notice. Even Microsoft, one of their most prominent reference customers, publicly switched away.
| Feature | UserVoice | Rekorso |
|---|---|---|
| Free plan | None | All basic features. No limits. |
| Self-serve signup | Demo required | Instant |
| Public roadmap | None | All plans, including Free tier |
| Feedback portal | Pro plan+ | All plans, including Free tier |
| Entry price | $999/month | Free |
| Minimum paid tier | $11,988/year | $714/year |
| Prioritization frameworks | None | 4 frameworks |
| Jira integration | Internal plan+ ($1,299/month) | Enterprise plan ($129.99/month) |
| Setup time | 4–6 weeks with CSM | Under 5 minutes |
"The UI looks like it was designed in 2008, because it was."
G2, Capterra, 2025 - 2026
"$999/month, and I still can't show customers a public roadmap? That's a dealbreaker."
G2, Capterra, 2025 - 2026
"Even Microsoft left. That should tell you something."
G2, Capterra, 2025 - 2026
| Tier | UserVoice | Rekorso |
|---|---|---|
| Free | None | All the basic features. No limits. |
| Paid Tiers | Pro - $999/month, 1,000 users | Pro - $69.99/month. No limits |
| Internal - $1,299/month, and you lose the portal | <- We don't do this | |
| Premium - $1,499/month, 5,000 users | <- We don't do this one either | |
| Enterprise - Custom (~ $18,000+/year) | Enterprise - $129.99/month. No limits |